SAP Business One (B1) ERP Top FAQs with DIY Solutions
Pts Systems and Solutions compiled the most common SAP Business One support questions from the last six months to provide immediate, actionable answers. Optimize your B1 experience and avoid downtime!
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Why is SAP Business One running slow?
SAP Business One (B1) often slows down due to a large, unoptimized database, insufficient client/server hardware, or network instability. To fix it, ensure regular database maintenance is performed, confirm all system hardware meets SAP’s current specifications, and verify your network connection is stable.
Technical Fixes:
- Ask your administrator to schedule database housecleaning and data archiving.
- Verify your server has adequate RAM and processing power for your user count.
- Test network latency between the client and the SQL server.
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How do I create a custom report or query in SAP B1?
To create a custom report in SAP B1 without a standard template, use the Query Generator tool.
- Navigate to Tools > Queries > Query Generator.
- Press Ctrl+Shift+I in any B1 window to identify the necessary Table and Field Names (e.g., OCRD for Business Partners).
- Select the required tables and fields in the Query Generator interface.
- Define your filtering conditions using the WHERE clause.
- Execute and save the User-Defined Query (UDQ) for future use.
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What causes a document or user to be locked in SAP B1?
A document (like a Sales Order or Invoice) or a user in SAP B1 is typically locked when:
- Document Lock: Another user is actively editing the document. Solution: Ask the other user to save and close the document.
- User Lockout: Repeated failed login attempts. Solution: An SAP B1 Administrator must unlock the user via the User Setup menu.
- System Lock: System crash or improper shutdown. Solution: IT may need to clear residual locks in the database or check active logged-in users.
Next Steps: Get Your Custom Queries Solved!
While this FAQ addresses the most common issues, complex integrations, custom workflows, or detailed business process queries often require expert attention.
To resolve your more intricate questions and discuss personalized solutions, contact PTS System & Solutions today! We are ready to listen to your specific needs and tailor your SAP B1 environment to make your business processes run as smooth as butter.
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