CRM | Customer Relationship Management | PTS

SAP ERP Partners | ERP Software | ERP Solution Providers | PTS Systems & Solutions

PTS Systems and Solutions logo

CRM Software

What is Customer Relationship Management (CRM)?

Customer Relationship Management (CRM) software is a type of software that helps businesses manage their interactions with customers and potential customers. It typically includes tools for storing and organizing customer data, tracking customer interactions and communication, and automating various customer-facing processes such as marketing, sales, and customer service.

CRM software can be used to manage customer relationships in a variety of industries, including sales, marketing, customer service, and support. It can help businesses streamline their processes and improve their relationships with customers by providing a central location for storing and accessing customer data, automating repetitive tasks, and providing tools for tracking and analyzing customer interactions.

Let's find the right CRM Software solution that fits your business needs

PTS Offers CRM (customer relationship management) software for small businesses in India. Some of the most popular options are:

Salesforce Partner

Salesforce is a leading CRM platform that offers a range of features for small businesses, including sales and marketing automation, customer service, and collaboration tools.

Microsoft Dynamic 365 CRM

 Microsoft Dynamics CRM is a cloud-based CRM platform that offers a range of tools for sales, marketing, and customer support, as well as integrations with popular business apps

SAP Partners

SAP Web CRM System is designed to help businesses streamline and improve their customer relationship management processes, leading to increased customer satisfaction and business growth.

The most suitable platform to fit your business needs requires careful consideration of the features and capabilities of each platform. If your team is looking for the right CRM software, try out a few on a trial basis.

crm services

CRM services are designed to help organizations manage their interactions with customers and prospects. These services can include a range of features and tools, such as:

Contact management

CRM services often include a database of customer and prospect information, including contact details, communication history, and notes about interactions.

Sales and marketing automation

CRM services can help organizations automate and streamline their sales and marketing processes, including lead generation, lead nurturing, and campaign management.

Customer service

CRM services may include tools for managing customer inquiries and support requests, such as help desk software and live chat functionality.


CRM services can facilitate collaboration between different teams and departments, such as sales, marketing, and customer service.

Why Choose PTS for the best crm software providers in india

PTS is one of the fastest growing CRM software providers in India.

Through a central platform for managing customer relationships and sales activities, we offer comprehensive CRM solutions to help sales teams be more productive and efficient. Which allows sales teams to focus more on selling and less on administrative tasks, helping them to achieve better results and grow the business.

Fuel your company’s growth
with the Best CRM software.

Whether you need customer acquisition, lead management, or team collaboration, CRM software is the fastest way to fuel your company’s growth.